"We’re sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell us all the order details so that we could sort it out for you.
If you received your order and you are missing an item(s), please check your email to ensure that your order wasn't sent in two packages. If it was, you should have a second email with the tracking for that package. "
Still need help? Create a support request with our customer service team and we'd be happy to help.